Terms of service
Barbour NZ Terms of Service
Effective Date: 11 February 2026
Welcome to Barbour New Zealand! By accessing or using our website, products, or services, you agree to these Terms of Service. Please read them carefully.
1. About Us
Barbour New Zealand is a retailer of clothing, footwear and related products. In these Terms, “we,” “us,” or “our” refers to Barbour New Zealand, and “you” or “your” refers to the user or customer.
2. Using Our Website
You agree to use our website lawfully and not to misuse it in any way, including attempting to access restricted areas, uploading harmful content, or violating intellectual property rights. You must be at least 18 years old to make a purchase.
3. Product Information & Pricing
We aim to provide accurate product descriptions, images, and pricing. However, errors may occur. We reserve the right to correct any errors and, if necessary, cancel or refuse orders.
4. Orders, Payment & Shipping
Orders are accepted once payment is successfully processed.
We accept payment via the methods listed on our website at the time of purchase.
Shipping costs, delivery times, and responsibilities are outlined in our Shipping Policy.
5. Returns, Refunds & Exchanges
Our Returns & Exchanges Policy explains how to return, repair, or exchange products. Please refer to barbour.co.nz/pages/returns-exchanges
6. Consumer Rights
All products sold by Barbour New Zealand are covered by the Sale of Goods Act and Consumer Guarantees Act (NZ). This means that:
Products must be of acceptable quality, safe, and fit for purpose.
Products must match their description and images.
If a product is faulty, you have the right to a repair, replacement, refund, or price adjustment.
Complaints must be justified, and these rights do not cover defects caused by misuse or damage.
7. Intellectual Property
All website content, including text, images, logos, and designs, is owned by Barbour New Zealand and protected by copyright and other intellectual property laws. You may not use, copy, or reproduce any content without our written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Barbour New Zealand is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy barbour.co.nz/pages/privacy-policy
10. Account Suspension & Termination
We reserve the right to suspend or terminate accounts for breach of these Terms of Service.
11. Governing Law
These Terms are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts.
12. Changes to Terms
We may update these Terms from time to time. Your continued use of our website or products after changes implies acceptance of the updated Terms.
13. Contact Us
For questions about these Terms or our policies, please contact us at:
Email: info@barbour.co.nz
Phone: 03 384 7269
Address: Liquid Brands, 33 Islington Avenue, Islington, Christchurch 8042