Important:

All items must be returned in the full original packaging, as well as, any protective outer packaging with all of the returns paperwork included for it to be processed.

Please obtain a proof of posting containing the postage details when you return your parcel.

Your return and refund will be processed within 14 days of you returning your parcel to us.

At busier times this may take up to 21 days.

Postage fees for exchanges or returns are the responsibility of the consumer.

All products must be returned in a re-saleable condition. This means the product and its packaging, labels and tags are undamaged and unused. We will not accept worn, damaged, altered or used goods.

If the item you received is faulty or if you have received an incorrect item to which you ordered, please use the same returns method as described above. Please mark the return reason as faulty for faulty items and not as described for items that were not correct as per your order.

Download the Returns & Exchanges form here